Seamless compliance with SL2™ Enterprise Capture

 

The SL2 enterprise class platform enables collaborative and compliant mobile business communication internally and externally across your organization and industry. IT and Compliance professionals can operate with confidence knowing SL2 Enterprise Capture is leveraging robust, leading edge security and compliance. Employees can rest easy knowing SL2 is separating their personal and business communication while providing them with a compliant mobile environment to connect and collaborate with their customers and peers on the channel they prefer.

CellTrust offers mobile communications capture across all carriers, operating systems, iOS and Android devices and ownership models, i.e., BYOD, Corporate Owned and Direct Carrier Capture.

 

 
 

Separates work and personal

 

BYOD capture is very popular with employees enabling them to use their personal mobile device for business communications leaving SL2 to seamlessly separate their work and personal lives without compliance risk.

 
 

Work

Compliance

Communications are time and date stamped, tracked, logged and archived for eDiscovery. A contextual history of user and customer communication via MBN is provided.

Separate mobile business number (MBN)

BYOD deployments are assigned Mobile Business Numbers (MBN’s) on iOS and Android devices that separate work and personal calls, SMS and chat.

Safeguard assets

The organization controls the MBN assigned to devices. Subject to carrier requirements, if an employee leaves, the work number and associated contacts stay with the organization and can be transferred to another employee. Communications are eDiscoverable. Work data can be remotely wiped.

mobile-app2
mobile-app1

Personal

Personal use

Information and apps on BYOD devices that are personal instead of business can remain untouched.

Employee choice

Employees get to use their smartphone of choice with their preferred service plan.

Personal privacy

SL2 does not use GPS or other features to identify, track, or reveal your location, so that this information is never captured or stored by SL2.

SL2 enables users to keep their personal messages separate. As long as personal messages are not sent through SL2 or WhatsApp integrated with SL2, our system cannot access personal messages. However, contacts can be shared from personal to work without the need to reimport.

 
 

Feature rich and flexible

 

  • Capture text and/or voice communications
  • Mobile Business Number™ (MBNs)
  • Separates work and personal on one device
  • Office landlines can be integrated
  • Integration with leading archivers
  • Integration with CRM and email
  • Optional integration with WhatsApp
  • Bulk contacts from CSV, vCard, Salesforce®
  • Office 365/Exchange contact syncing
  • SIM Calling
  • International texts, calls and chat with MBN*
  • True Group Messaging
  • SMS prescheduling
  • SMS out-of-office/autoreply
  • Range of templates and policy options
  • Customizable consent configurations
  • API for SL2 platform available
  • Engineered in the Microsoft Azure Cloud

*Where permitted

 

A quick introduction to SL2™ Enterprise Capture

 

 

 
 

Innovative calling options

 

SL2 helps eliminate call dropping just at the wrong moment. In situations where there is low network connectivity, voice calls can be switched between Cellular/SIM and VoIP.

For users traveling internationally – text, call, and WhatsApp chat outside the US using your US-based or international SL2 MBN.

 
 

 
 

Compliant business messaging

 

Developed with compliance in mind, SL2 Enterprise Capture is packed with easy to use, compliance related messaging features to ensure your team and organization can reduce the risk of violations. Compliant SMS/MMS and Group MMS, private chats, group chats, scheduled messages and broadcast announcements/bulletins and chats are enabled. Messaging templates, personal signatures and corporate disclaimers are provided and can easily be customized and updated. Search message body, phone number blocking and automatic replies are also valued features.

 

 
 

 
 

Maximizes office landline/VoIP ROI

 

Clients call or text one phone number

After CellTrust enables your landlines for texting, the SL2 platform uses the caller ID of the landline. Clients only have one number to call or text and do not need SL2 on their phone.

Service provider remains the same

Voice functionality of the landline and current service provider remains the same. Calls received on the landline number go to the desk phone and can be forwarded, or simultaneously ring, the user’s smartphone.

 
 

 
 

Puts your compliance team in control

 

The SL2 Enterprise Capture administrative portal is an easy to use and configurable management platform that puts your compliance team in control. At a glance, the SL2 dashboard provides supervisory staff with near real time oversight of user activity, organizational units, devices, policies, MBN’s, archiving, system logs and more across their network to monitor usage and ensure enterprise policies. Compliance teams can easily configure archiving settings, assign MBN’s, set and change rules and policies, and correlate and supervise voice, text, chat activities and more. The SL2 Enterprise Capture reporting feature makes it easy to filter and produce customized reports at the organization, group and user level on key data within their SL2 mobile communication network.

 

  • At-a-Glance Dashboard
  • Address Book
  • My Profile
  • My Contacts
  • My MBNs
  • My Devices
  • My Policies
  • Report Center

 

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desktop-screen

 

desktop-screen

Connect with customers on the channels they prefer

 

Mobile communication has forever transformed the way we work and do business. While it has dramatically enhanced collaboration, it has brought with it the challenge of off channel mobile communications for regulated businesses subject to recordkeeping compliance. Off channel meaning – any mobile channel subject to recordkeeping compliance such as text, MMS, chat, collaboration apps and voice communications not being captured and retained.

CellTrust has integrated SL2 with many of the most popular collaboration apps so that employees can connect with customers on channel – on the channels they prefer and commonly use:

 

Seamless recordkeeping, retention and records management

 

Meeting records retention compliance regulations including: FINRA, SEC, IIROC, Dodd-Frank Act, GLBA, SOX, FCA, MiFID II, FOIA, Sunshine Laws, and HIPAA have never been more streamlined. SL2 Enterprise Capture is archiving agnostic — with multiple archiving options are available for text, MMS, chat, voice, separate voice and SMS endpoints, and short code.

Maximize eDiscovery and legal hold for audits and investigations by choosing a custom archiving solution, bring your organization’s current archiving platform with you, or choose from one from CellTrust’s leading archiving technology partners:

 

 
 

SL2™. ONE PHONE. TWO LINES. CONTAINERIZED.

 

Select from a range of secure Endpoint Management (UEM) and Enterprise Mobility Management (EMM) solutions integrated with SL2 Enterprise Capture providing leading edge mobile device management, mobile app management and mobile content management.

 

1

AppConfig

2

BlackBerry® Dynamics™

Learn more

3

Microsoft Intune

Learn more

4

Ivanti Neurons™

Learn more

 
 

Our customers’ Top Ten

 

With tens of thousands of users around the world – we get a lot of feedback. Our customers have identified these top ten stand out features as requisite to their compliant mobile-first business communication strategy.

 

  1. Easy to stay compliant with FINRA and SEC regulations.
  2. Convenient organization and separation of Business versus Personal mobile communications.
  3. You can SMS enable your existing office landline number.
  4. Automatic Reply feature allows you to automatically notify clients when you are unavailable, i.e., in a meeting, out of
    office, outside office hours.
  5. You can use the same business phone number on multiple mobile devices or from a web browser to send and
    receive messages and calls with clients, and they will all be captured for compliance.
  6. Messaging Templates allow you to pre-define commonly used messages and send them quickly for more efficient
    messaging
    , i.e., disclaimer and consent configurations, sending a link to schedule a meeting, creating a link to a
    document in box™, Microsoft OneDrive or another secure file sharing platform and sending.
  7. Scheduled Messaging feature allows you to send notifications of upcoming appointments.
  8. Dispatch feature allows you to message multiple clients at one time without exposing their information to each
    other.
  9. Add your signature with contact information and a scheduling link.
  10. Security: your communications are encrypted in transit and at rest while in CellTrust’s network.

 

In the Microsoft 365 US Government cloud

 

SL2 Enterprise Capture is available in the Microsoft 365 Government Community Cloud (GCC). GCC is a Microsoft Platform as a Service engineered in the Azure cloud separate from the commercial Azure cloud platform environment. Microsoft 365 GCC is certified to FedRAMP High standards and meets the flow down requirements of DFARS 7012.

 
 

The following CellTrust patented technologies are used within SL2™ Enterprise Capture:

Patent 11,451,660 System and method for tracking and archiving mobile communications
Patent 10,778,837 System and method for tracking and archiving mobile communications
Patent 10,992,802 System and method for tracking sms messages
Patent 10,412,215 System and method for tracking and archiving mobile communications
Patent 9,775,012 System and method for tracking SMS messages
Patent 9,686,660 Secure mobile information management system and method
Patent 9,572,033 Systems and methods for encrypted mobile voice communications
Patent 9,154,612 Secure mobile information management system and method
Patent 7,920,851 Secure mobile information management system and method

AU 2014268732 System and method for tracking SMS
CA 2909613 System and method for tracking sms messages
EP 3 304 842 System and method for tracking and archiving mobile communications
EU 3304842 System and method for tracking sms messages
EU 2984863 System and method for tracking sms messages
HK1220855 System and Method for Tracking SMS Messages
Malaysia Patent No. MY-172205-A System And Method For Tracking SMS Messages
PH 1-2015-502384 System and method for tracking sms messages
SG 11201506971R System and method for tracking sms messages
SG 11201709823P System and method for tracking sms messages